If you are looking for short term or long term care, need a break from your caring role or simply need a bit of advice – we are available and ready to help.
We appreciate that the decision to move into a Care Home can be a complex, sometimes confusing and often an emotional time. Since the start of the Covid-19 pandemic we have in place many more robust procedures and processes that we must adhere to but our aim is still to make this transition into care easier and less complex. We have a “residents first and foremost philosophy” that ensures the Home Manager leads by example, supporting and overseeing the care that is delivered to all our residents is of a high quality. Our dedicated care teams are available to give you as much help and assistance in this very important process.
Our care teams continue to go above and beyond to ensure residents’ lives remains as normal and busy as possible. We are passionate about protecting privacy, dignity and right to personal choice, and aim to support our residents to enjoy the highest quality of life possible. We offer lifestyle and activity programmes appropriate for current guidelines.
Crown Care Homes are now accepting new admissions. All new residents are being asked to take a test for the virus. Residents will be cared for in isolation during the first fourteen days of their stay. Crown Care Homes will ensure new residents do not feel isolated and will be on hand to support with care, daily needs, video or phone calls with family, an in-room dining service, family involvement in care planning and a personalised lifestyle and activities programme agreed upon arrival within current pandemic guidelines.
Safer admissions for peace of mind
Visiting our Care Homes
Please click on this link to see the latest government information on visiting in our care homes
Keeping Loved Ones Connected
We do understand how worrying and at times frustrating it can feel when suddenly all our many loving relatives are unable to visit as a result of the Social Isolation Instructions from Government. To be suddenly faced with a situation that you don’t know and are not able to come and see for yourself is a great worry and we know how important it is for you to see and witness that your relatives in our care feel safe secure and are being well looked after.
With this in mind we have introduced video calling so that relatives and residents can use FaceTime, Skype and other such technologies to keep in contact with their loved ones as well as regular phone call
Local Authority, Government & Public Health Guidance & Advice
We strictly follow all Public Health England Guidance – obtaining, reading, understanding and interpreting the advice for the staff on the ground, always ensuring that the documents are provided immediately to the homes and that the advice contained in each guidance is understood and can be followed by all staff.
We also receive regular additional guidance and written updates from CQC – the Care Quality Commission, as well as all the various relevant Local Authority and NHS Health Care Commissioners that work within Adult Social Care and this information is also disseminated and shared with all our staff. We are also asked by Adult Social Care to provide detailed reports to inform them about what is happening in our home on a daily basis.
A true community spirit – Thank you
We would like to thank everyone who has supported our homes over the last few months. We have been overwhelmed by the support of local communities, wider communities, families, health and care professionals, local businesses, volunteers and friends throughout this Pandemic and this support has been invaluable through these challenging times. Your generosity and kindness is greatly appreciated and we send our thanks to everyone.
Thank you to our staff in all Crown Care Homes who have shown great fortitude and determination to protect their residents, working tirelessly,, delivering love and care to all, really going the “extra mile” in their everyday tasks, ensuring from the earliest stages of the infection control outbreak that they followed all the rules, guidelines and best practice recommendations, immediately they have been updated; which have consistently been made available to all staff, disseminated from the homes senior managers.